CoinEx Celebrates 7th Anniversary: CEO Shares Milestones and Future Plans in Recent — AMA Recap
On Dec 23, 2024, CoinEx celebrated its 7th year anniversary with a special AMA (Ask Me Anything) session on Telegram. This specific event drew the attention of crypto enthusiasts, users, and the CoinEx leadership. The whole session was to reflect on the platform’s achievements, challenges, and plans for the future.
Through CoinEx’s CEO’s guide, the AMA session explored deeply into how the platform has grown, its new ideas, and its strong focus on user-friendly values. Here’s a summarized version of the session, highlighting key takeaways from CoinEx’s journey and its plans for the years ahead.
From the CEO’s reflections on the company’s development to the core philosophy that drives CoinEx’s success, here’s an in-depth look at the event.
Overview
This AMA session focuses on four main areas: a 7-year review and summary, users and products, CoinEx’s development, and insights from the CEO.
1. 7-Year Review and Achievements
Q1: CoinEx has achieved remarkable milestones over the past seven years. Which ones are the most representative?
Answer:
Over the past seven years, I have personally experienced numerous market fluctuations and challenges in the cryptocurrency space. These ups and downs have brought many uncertainties. However, CoinEx has steadfastly adhered to its mission and vision, displaying resilience and embracing innovation. This journey has tested our adaptability and perseverance, while also driving continuous advancements in technology, product offerings, and user experience. We have diligently responded to market changes, consistently optimizing our platform’s features to meet users’ growing needs. Simultaneously, we have actively explored new technologies to provide users with a safer and more efficient trading experience.
Throughout the past years, we have persisted in exploration and hard work, gaining the trust and support of many crypto users along the way. This trust has propelled CoinEx to achieve several milestones:
1. Diversified Ecosystem: We introduced CoinEx Wallet, CoinEx Smart Chain, and CoinEx Charity, forming a multifaceted CoinEx ecosystem. These innovations stem from our team’s ongoing efforts to meet market demands through continuous innovation.
2. Accelerated Product Iteration: Over the past two years alone, we completed more than 150 upgrades, launching new features such as CoinEx Staking, CoinEx Mining, PreToken Trading, and P2P. These additions offer users a wide array of choices.
3. Commitment to Security: Recognizing the paramount importance of fund security, we established a comprehensive security system, including proof of reserves, an asset safety system, and user protection fund, ensuring peace of mind throughout users’ trading and diversified investment journeys.
4. Expanding User Base: Our global registered users have surpassed 10 million+, spanning over 200 countries and regions.
These achievements would not have been possible without the trust and support of our users and the dedication of our team. Moving forward, we will continue advancing blockchain technology research and optimizing our products to address ever-evolving market demands.
Q2: What key developments did CoinEx achieve in 2024?
Answer:
After enduring market volatility and challenges, 2024 presented new development opportunities for CoinEx. This year, we faced external competition and the rapid evolution of the industry. Yet, we firmly believe that innovation is the driving force for progress. By focusing on user needs and technological upgrades, we sought breakthroughs amidst a complex market environment.
Thanks to continuous efforts and teamwork, CoinEx made steady progress across several areas, reflecting our growth and potential:
1. User Growth: This year, our registered users surpassed 10 million, doubling compared to the previous year. We expanded our reach to over 200 countries and regions, adding two new language markets, and now support 18 languages in total.
2. Diverse Asset Offerings: Our platform supports over 1,200 crypto assets and more than 1,800 trading markets, providing users with diverse and innovative crypto products.
3. CET Price Surge: Recognition of our CET equity ecosystem grew, pushing CET prices past $0.1, reaching a three-year high.
4. Product Innovation: We launched new products and services, including CoinEx AMM, Swap, P2P, and AI-based market analysis tools. These innovations enrich user choices and enhance their experience, helping them invest and trade more effectively.
5. Educational Initiatives: We introduced platforms like CoinEx Insight, CoinEx Feed, and CoinEx Academy, publishing over 2,500 pieces of educational content to help users expand their crypto knowledge.
Looking ahead to 2025, CoinEx will continue adhering to its “user-first” philosophy, accelerating innovation and optimization across multiple domains. We will deepen our collaboration with the global blockchain ecosystem and maintain an open attitude to embrace new challenges.
Q3: If you could sum up CoinEx’s development and achievements in 2024 in one word, what would it be, and why?
Answer:
It should be “breakthrough”
For CoinEx, this breakthrough is reflected not only in user growth and market expansion but also in our relentless innovation and self-surpassing efforts in product development and technical optimization.
1. User Growth: In 2024, our market coverage expanded further, and our services now reach users in over 200 countries and regions. The number of global registered users surpassed 10 million, doubling year-on-year. This achievement reflects the market’s recognition of CoinEx and serves as encouragement for our team to continue advancing.
2. Product Innovation: We introduced several new services, including CoinEx AMM, Swap, and P2P. These innovations expanded our product ecosystem, offering users more choices and better experiences. Such progress is a testament to our team’s dedication to understanding and meeting user needs.
3. CET Ecosystem Growth: Underpinned by the CET ecosystem and buyback strategy, CET prices exceeded $0.1 this year, marking a three-year high. While this is a gratifying accomplishment, it also motivates us to further enhance the CET ecosystem to deliver value to more users.
In conclusion, “breakthrough” encapsulates CoinEx’s active development and innovation across various domains, demonstrating our resilience and commitment to overcoming market challenges. These breakthroughs are not the end but the beginning of a new journey. Moving forward, CoinEx will remain focused on providing high-quality services, growing through exploration, and creating greater value for users worldwide.
2. On Users and Products
Q4: This year, CoinEx’s updates to its asset reserves and security systems reflect its emphasis on security. Does CoinEx have a long-term plan for ensuring user asset security?
Answer:
As a 7-year-old cryptocurrency trading platform, CoinEx has always prioritized user asset security. To ensure asset safety and enhance investor confidence, we launched our Proof of Reserves as early as December 2022. CoinEx has consistently placed a high value on asset security, utilizing Merkle Tree technology to encrypt user assets and disclose total reserves. Additionally, we independently developed an offline storage system, multi-signature protocols, and multiple backups to ensure comprehensive asset protection.
Furthermore, we established a CoinEx Protection Fund and collaborated with third-party security firms to upgrade our platform’s defenses and improve transparency in reserve disclosures. These measures provide a secure and trustworthy trading environment for crypto investors worldwide.
As the cryptocurrency market continues to evolve, I recognize that safeguarding user assets is fundamental to building trust and sustaining platform growth. Therefore, CoinEx remains focused on monitoring industry trends, adopting cutting-edge technologies, and continuously improving our security mechanisms.
Q5: How does CoinEx meet the needs of different types of users with new products like Swap, CoinEx Staking, and Pre-Token Trading? What are the core design principles behind these products?
Answer:
This year, we launched Swap, P2P, CoinEx Staking, and Pre-Token Trading to cater to the diverse trading and investment needs of our users. These products reflect our “user-first” philosophy and aim to deliver a versatile investment experience for everyone.
When designing our products, our team typically considers the following factors:
1. Meeting Diverse User Needs
Our new product designs take into account the varied investment preferences and risk tolerances of different users. We offer options ranging from short-term speculation to long-term holding, ensuring that new investors, seasoned traders, and long-term holders can all find solutions that align with their goals.
2. Enhancing User Engagement and Experience
We provide diverse, easy-to-use products that enable users to invest and trade more conveniently. At the same time, we continually monitor user feedback and suggestions to optimize our offerings.
3. Commitment to Long-Term Development
We adhere to a long-term vision, focusing on enhancing user experience and driving technological innovation. Our goal is to build secure, professional products and cultivate user trust.
Through continuous innovation and optimization, we aim to create a more accessible and efficient investment environment for crypto users, helping them achieve their goals in a dynamic market.
Q6: CoinEx is known for its “user-first”. How is this demonstrated in practice?
Answer:
CoinEx consistently upholds “user-first” by engaging with users through diverse interactive methods to listen to and address their feedback. We support 18 languages to ensure global users can easily access assistance. Our customer service team promptly responds to user inquiries and feedback, improving satisfaction while collecting valuable user opinions and suggestions.
We also actively build and maintain user communities, leveraging social media, forums, and online discussion groups to stay closely connected with users, understand their needs, and adjust accordingly.
In terms of localized services, we have assembled an international team to ensure users in different regions can communicate in their preferred languages, helping us better understand the specific needs of various markets.
Additionally, we participate in international exhibitions and industry forums, facilitating direct communication with users and industry experts. These face-to-face interactions provide opportunities for brand promotion and engagement, while also allowing us to gather feedback from users and the industry to guide our development strategy.
This continuous communication and feedback mechanism has been instrumental in helping CoinEx adapt to the ever-changing market landscape. I firmly believe that only by genuinely listening to users can we innovate in a competitive market, meet evolving demands, and establish long-term trust.
3. Questions on Industry Trends, CoinEx’s Development, Market Competition, and Brand Differentiation
Q7. AI has become a major trend. How will CoinEx integrate AI?
Answer:
There are three key AI subdivisions: computing resources, agents, and data. Each of these areas holds significant potential for real-world applications, particularly when combined with blockchain technology. As an essential driver of technological advancement, AI is highly valued by CoinEx, and we are committed to integrating AI into our products and services.
Over the past year, CoinEx has actively explored the integration of AI with our products. In 2024, we launched AI-powered analytical tools to assist users in optimizing their investment decisions. These tools provide services such as market trend forecasting and portfolio recommendations through intelligent algorithms. Additionally, our global network, spanning 18 languages, has adopted AI-based services for generating and translating localized content. This not only enhances the efficiency of information dissemination but also optimizes the localized characteristics of the content.
AI-powered services are also utilized to monitor candlestick charts, news, and social media activities, offering users advanced market analysis, predictions, and real-time data to facilitate informed trading decisions. Furthermore, we are actively exploring AI’s potential in risk detection and assessment. In the future, we plan to leverage AI to enhance customer service and detect abnormal trading activities, making CoinEx’s services more efficient and secure.
4. Community Voices
Q8. As blockchain innovation continues to evolve, does CoinEx have plans to integrate emerging trends like decentralized identity (DID), Web3 social protocols, or AI-driven blockchain tools into its ecosystem?
Answer:
Currently, CoinEx does not have specific plans, but the CoinEx Ecosystem already encompasses key infrastructure such as exchanges, wallets, public chains, blockchain explorers, and initiatives like CoinEx Charity. We are committed to growing the CoinEx Ecosystem and supporting specific sectors by creating more opportunities for ecosystem builders. In the future, areas like DID, Web3 social protocols, and AI-driven blockchain tools will have greater potential for exploration and development on the CoinEx Smart Chain.
Q9. Apart from the CET Pool, is there a possibility that CoinEx Mining will support stablecoins like USDT and USDC for mining in the future?
Answer:
It’s clear that CoinEx Mining has gained significant attention and participation from our community. CoinEx consistently emphasizes innovation, staying ahead in the industry, and setting the highest standards for itself. This approach enables us to maintain a competitive edge and continuously deliver value to our users. However, based on the current market conditions and CoinEx’s current development stage, we do not have specific plans for this at the moment. If the timing becomes appropriate in the future, we will carefully evaluate and make adjustments. Please stay tuned for updates.
Q10. Besides the recently launched $CET Mining, will there be new use cases for CET in 2025?
Answer:
We firmly believe in a mutually empowering relationship between CET holders and CoinEx. By participating in platform activities and utilizing CET, holders strengthen our ecosystem, while CoinEx, through continuous improvement and innovation, provides CET holders with added value and opportunities. This mutually beneficial relationship is key to our success and forms the foundation for our shared growth.
Looking ahead, we will continue to allocate resources and efforts to expand CET’s use cases. For instance, we plan to enhance the scalability of CoinEx Smart Chain to enrich its on-chain ecosystem, further increasing market demand and liquidity. This will ensure CET’s sustained growth potential, which we believe will gradually be recognized and validated by the market.
Q11. CET’s price surge over the past year has been remarkable. What do you think are the key drivers behind this growth?
Answer:
CET’s price surpassed $0.1, hitting a three-year high. This growth reflects our commitment to long-term, focusing on user experience and technological innovation rather than short-term market speculation. By continually enhancing CET’s utility and expanding its use cases, we have created lasting value for our users. Several key factors have contributed to this growth:
Ecosystem Empowerment:
In the past year, we introduced new initiatives like CoinEx mining activities, CET trading volume ranking campaigns, CoinEx Dock’s IEO projects, on-chain CET staking, and various financial service products. These efforts expanded CET’s application scenarios, increasing its practicality and incentivizing users to hold CET.
CET Deflation Mechanism:
CoinEx uses 20% of its daily platform fee revenue to repurchase CET, which is then destroyed at the end of each calendar month. This mechanism enhances CET’s liquidity and scarcity, reflecting users’ confidence in the CoinEx ecosystem. By July 2024, we had destroyed over 7 billion CET, reducing the circulating supply to approximately 2.8 billion.
Community Support:
We upgraded CoinEx VIP benefits to boost user confidence in CET, improve user retention, and incentivize CET holding.
Q12. In 2024, CoinEx upgraded the benefits system for CET holders. Will there be similar plans tailored for CET holders in 2025?
Answer:
CET is the native token of CoinEx and serves as a vital medium of circulation across various applications within the CoinEx ecosystem. CET’s future represents the growth of the CoinEx ecosystem to some extent. In 2025, we plan to further enhance CET holders’ benefits with initiatives including, but not limited to:
New Activities and Broader Use Cases:
We will introduce a range of CET value-added products and services, giving holders more opportunities to experience diverse financial services. We also aim to explore CET’s applications in payments and cross-chain transfers, expanding its real-world utility.
Enhanced and Optimized Existing Benefits:
Building on the 2024 upgrades, CoinEx may further improve trading fee discounts for CET holders, covering spot trading, contracts, and other transaction types. Additionally, we plan to launch exclusive financial products for CET holders, such as fixed-income programs or collaborative mining activities.
Decision-Making Participation:
CET holders may gain voting rights on major platform decisions, such as project listings and product development, allowing them to actively participate in the platform’s growth. They will also receive priority access to exclusive activities, airdrops, and time-limited offers.
Community Incentive Programs:
CoinEx may introduce a reward mechanism based on CET holding duration to encourage long-term holders. CET holders may also be incentivized to promote the CoinEx platform and receive additional rewards.
For 2025, we may also prioritize:
Transparency: Regularly publishing data on CET buybacks, burns, and allocations to build user trust.
Global Promotion: Expanding CET’s value proposition in more regions through localized marketing to attract a global user base.
5. Personal Insights from the CEO — The Key to Wealth
Q13. With a new bull market attracting many newcomers to the crypto world, what role does CoinEx play in this scenario? What strategies does CoinEx have to improve the experience and financial literacy of these new users?
Answer:
CoinEx is a cryptocurrency exchange platform that offers users a wide selection of tokens. CoinEx’s mission is making crypto trading easier, supported by a stable and comprehensive ecosystem designed to prioritize user needs. We adopt a “High-speed and High-demand” listing strategy.
High-speed means seizing opportunities quickly. In the fast-paced world of cryptocurrency trading, timing is everything. Users demand immediate access to new opportunities, and our strength lies in predicting future trends and capturing market hotspots. When a new trending coin emerges, we act swiftly to ensure our users have access to the latest investment opportunities. With this proactive approach, we empower users to stay ahead in the ever-changing crypto market.
High-demand means meeting the diverse needs of our users. We provide a wide-ranging and robust selection of assets, enabling users to create healthy, flexible, and balanced investment portfolios. Rooted in our “user-first” brand philosophy, we deliver a comprehensive trading experience tailored to all users. By supporting an extensive range of tokens across various ecosystems, we cater to the unique trading preferences of users worldwide. Furthermore, we simplify trading processes, ensuring that even beginners can easily navigate and benefit from our platform.
Based on the needs of new users, we provide:
Simple and Intuitive Products:
CoinEx offers a user-friendly interface (UI) and straightforward trading functions, enabling users to get started quickly.
Educational Resources:
In 2024, we launched CoinEx Insight, which delivers foundational knowledge about cryptocurrencies, market analysis, and trends. To date, over 2,500 original industry insights have been published, helping users stay updated on market dynamics while investing.
Exclusive Rewards for Beginners:
We regularly host new user registration reward campaigns, lowering the barriers to entry for the crypto market.
AI Analysis and Copy Trading:
Tools like AI-powered analysis and copy trading provide trading suggestions, helping beginners learn while making informed decisions.
Q14. How do you view the strong performance of MEME coins in 2024? Will this trend continue in 2025?
Answer:
The robust performance of MEME coins in 2024 reflects both the growing interest in emerging crypto assets and the influential power of community culture. MEME coins are more than speculative assets; they are rooted in pop culture and community movements. Despite their volatility, MEME coins are a vital part of the crypto space, embodying its speculative nature and unique opportunities.
While the market in 2025 will likely be shaped by macroeconomic conditions and industry trends, it’s essential to recognize the cyclical nature of the market. Notably, 97% of MEME coins have already “died,” with only the leaders remaining resilient. Therefore, whether MEME coins will maintain their strength in 2025 depends on factors like community support, innovation, and media buzz — requiring favorable conditions to sustain growth.
On CoinEx, we closely monitor market trends and promptly list promising MEME coins, ensuring users have timely access to trading opportunities.
Q15. If you could share one message with global users, what would it be?
Answer:
The crypto world knows no borders; opportunities are everywhere. CoinEx is dedicated to enabling every user to participate with ease. Through convenient, secure, and diverse services, we strive to meet the varied trading and investment needs of users in different countries and regions.
The CoinEx ecosystem is committed to continuous improvement across products and services. Beyond the CoinEx ecosystem and CET value-added products, we plan to launch CoinEx Vault next year — a self-custodial wallet service for enterprises, designed to safeguard large-scale assets. CoinEx’s diverse product offerings aim to empower your crypto journey.
Moving forward, we will enhance security, technology, product offerings, and operations to deliver efficient, user-friendly, safe, and comprehensive services for ecosystem users. Upholding our mission to “make the world a better place through blockchain,” we are committed to making Web3 innovations accessible to more people.
Whether you’re a beginner or an expert, CoinEx is here to explore the future of finance with you.
About CoinEx
Established in 2017, CoinEx is a global cryptocurrency exchange committed to making trading easier. The platform provides a range of services,including spot and futures trading, margin trading, swap, automated market maker (AMM), and financial management services for over 10 million users across 200+ countries and regions.Since its establishment, CoinEx has steadfastly adhered to a “user-first” service principle. With the sincere intention of nurturing an equitable, respectful and secure crypto trading environment, CoinEx enables individuals with varying levels of experience to effortlessly access the world of cryptocurrency by offering easy-to-use products.
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